IT Support & Managed IT Services
24/7 helpdesk · On-site engineers · Microsoft 365 + Google Workspace administration · Backup, cybersecurity, networking · UAE-based support
24/7 Helpdesk
Phone, email and WhatsApp support. SLA-based ticket tracking with bilingual Arabic and English assistance.
On-Site Engineers
Same-day response for emergencies with scheduled monthly and quarterly preventive maintenance visits.
Microsoft 365 & Google Workspace
Email setup, license management, MFA enforcement, Teams deployment and cloud collaboration support.
Backup & Recovery
Automated backups, cloud replication, recovery testing and business continuity planning.
Cybersecurity
Endpoint protection, firewall management, vulnerability assessment and security monitoring.
Network & Wi-Fi
Structured cabling, managed switches, Wi-Fi access points, VPN and firewall solutions.
IT SUPPORT PRICING
Transparent Monthly Plans
Starter
AED 999/month
5 users
Helpdesk: business hours
1 on-site visit/month
Microsoft 365 admin
Antivirus management
Daily backup monitoring
48-hour SLA
Business ⭐
AED 2499/month
10-25 Users
Helpdesk: 24/7
2 on-site visits/month
Full M365 / Google admin
Endpoint security + monitoring
Backup + DR planning
Network monitoring
24-hour SLA
Enterprise
AED 5999/month
50 Users
Dedicated account engineer
Weekly on-site coverage
SOC monitoring
Compliance reporting (ISO/PCI/etc.)
Custom SLA: 4-hour response
Quarterly business reviews